Activation Guide

Step 01

Go on www.my-prothelis.de. Click on the “Account” box here.

Step 02

Click here to “Register” to create a new user account. 

Step 03

Fill in all mandatory fields. The username must consist of at least 6 characters. The password of at least 8 characters.

Step 04

Under “My Devices”, click the “Add a new tracker” button.

Step 07

Select the payment method.

Step 05

Enter the serial number found on the bottom of the device. If applicable, enter your coupon code.

 

Step 08

Click “Submit an Order” and the registration is complete.

Step 06

Choose between “Monthly Payment” or “One-Time Payment” and the term of use.

Final Step

Place the tracker in the connected charging tray (GRETA) or connect the USB-cable (meintal/area). The tracker flashes blue and must not be removed from the charging station until the activation of the internal SIM card is complete.

Activation may take a few minutes (possibly up to 24 hours).

After activation, the tracker stops flashing and is ready for use.

Activation can take a few minutes (possibly up to 24 hours).

Once activated, the tracker stops flashing and is ready to use.